Flight attendant Amy Sweeney of Flight 11 has been on the phone, describing what’s been going on. She was the second of the attendants on the flight to make a call, and has been on the phone since 8:25 AM. Her phone call ends with the following exchange between her and American flight service manager Michael Woodward.
SWEENEY: Something is wrong. We are in a rapid descent… we are all over the place.
WOODWARD: Look out the window. Can you see where you are? [paraphrase]
SWEENEY: I see the water. I see the buildings. I see buildings.
SWEENEY: Oh my God!
SWEENEY: We are flying low. We are flying very, very low. We are flying way too low.
SWEENEY: Oh my God, we are way too low.
These are Sweeney’s last words.