Flight attendant Betty Ong, onboard Flight 11, calls Vanessa Minter of American Airlines and informs her that the plane has been hijacked. She speaks to Minter, associate Winston Sadler, & supervisor Nydia Gonzalez.
ONG: The cockpit’s not answering. Somebody’s stabbed in business class and… I think there’s mace… that we can’t breathe. I don’t know, I think we’re getting hijacked.
ONG: I think the guys are up there [in the cockpit]. They might have gone there—jammed the way up there, or something. Nobody can call the cockpit. We can’t even get inside.
This is the first of independent calls made by flight attendants reporting the hijacking, but officials doubt their validity.